Process Mapping

Struggling with outdated processes? Process Mapping Breakthroughs is designed for corporate and government organizations. It simplifies complex processes to boost efficiency, productivity and your bottom line.

Beyond conventional process mapping, the methodology adds resource allocations and time-scaling, reducing costs and increasing consistent quality. Participants leave with practical, comprehensive skills for mapping business processes, and a hands-on map of one of their own.

What we cover

• 1. Process vs project, and the value of process mapping
• 2. Types of process documents and mapping tools Symbols, templates and how to locate any part of a process quickly.
• 3. Process management lifecycle: map a process Documenting a real process visually, with step and segment durations, capacity and availability.
• 4. Process improvement: goals and steps Asking the right questions to review and improve a process, and capturing the details needed for implementation.
• 5. Additional resources

What you will leave able to do

• Use a simple visual approach to document processes
• Represent process steps using symbols and locate any part of a process quickly
• Show overall, step and segment durations
• Determine individual and team capacity and availability
• Capture key details for process implementation
• Ask the right questions to review and improve processes
• Use templates to streamline the mapping process

Every private session is adjusted to your tools, your files and the outcomes you are trying to hit. The final agenda is confirmed with your facilitator before delivery.